Water Outages

*** Del-Co communicates all scheduled and emergency outages via a phone message with details of the outage. Therefore, it is important to confirm that your contact information is current on your Del-Co Water account ***

During water main repairs, outages, and emergency repairs, Del-Co will notify the affected customers with an automated phone call (to provide details about the outage). The overwhelming majority of these outages do not require that customers boil the water. However, if there is a need to boil your water, the details of the Boil Water Advisory will be added to the outage notification. If you are instructed to boil your water, see the recommendations below.

DURING A BOIL WATER ADVISORY:

Bring all water used for cooking and drinking to a rolling boil and continue to boil for one minute.  Allow water to cool before using.  If unable to boil your water, you can use bottled water until the advisory is over.  For more information, see these CDC Recommendations.  After your water is restored, you may notice some discoloration or air in the water.  This is normal until it is flushed through the system.  

Emergency Outages

Updated:  10.2.25

EMERGENCY REPAIR/WATER OUTAGE

Date: 10.2.25    Start Time: 9:45 a.m.  Duration:  Approx. 3 hrs

6623 – 7909 Concord Rd, 7068 Duffy Rd, 5830 – 6420 US 42 S & 7067 – 7187 Moore Rd

If you have any questions, please call our office at: 740.548.77

Planned Outages

Scheduled System Shut Down

Date: 10.2.25  Start Time: 9 a.m .  Duration:  Approx. 7 hrs

6286 – 6559 Olentangy River Rd

Del-Co Water has added a precautionary boil advisory for these customers until Fri. 10.3.25 at 4 p.m.

 If you have any questions, please call our office at:  740.548.774