Payment Options

Account is considered paid when payment is received in the Del-Co Water offices. Del-Co is not responsible for mail service or electronic transactions.

Only payments with bill stubs can be mailed to the Post Office Box address on your bill. All other correspondence or payments without bill stubs (must include account number) can be mailed to:

6658 Olentangy River Rd
Delaware, OH 43015

In Person:
6658 Olentangy River Rd
Delaware, OH 43015
740-548-7746

4940 ST RT 229
Marengo, OH 43334
419-253-6003

Office hours are Monday through Friday from 8:00am-4:30pm (Closed all major holidays)
Night drop is available after hours at both Delaware and Marengo offices.

All Delaware County Bank branches (must have bill stub and will not accept payments from delinquent accounts)

Automatic Payments:
Will be drafted out of a checking account on or about due date of your invoice. Please fill out the Automatic Payment Enroll Form and mail to: 6658 Olentangy River Rd. Delaware, OH 43015. There is no charge for this service.

Automated phone payment with Debit/Credit Card or Electronic Check ($3.00 fee):
Please call 1-877-768-8261 or call our office and choose option 1 for Customer Service then choose option 2 for Automated Bill Payment System.  If after hours please choose option 4. You may pay with Visa, MasterCard, and Discover or with an Electronic Check for an immediate payment. You must have your account number to use this option. If you have made a payment and your service has been disconnected or is in jeopardy of disconnection, a phone call to our office is required. 

Online with Debit or Credit card ($2.95 fee):
Immediate payments can be made using Visa, MasterCard and Discover by paying through our customer website here. Your card information is never saved and must be entered each time a payment is made. If you have made an online payment and your service has been disconnected or is in jeopardy of disconnection, a phone call to our office is required.

Contact your bank for details about paying through their online bill pay service.

There is a $20 charge for checks/ACH returned from a bank for any reason.

 

 

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